Booking the appointment is the hard part. Once it’s on the calendar, most of the anxiety is about the unknown — what do you ask, what actually happens, how do you get your child through the door without dread setting in.
This covers all three. For the steps before this point — referrals, rebates, choosing someone — see the full pathway to finding a child psychologist.
What actually happens in the first session
Less than most parents expect. The first appointment is largely about the psychologist getting to know your child and understanding what’s been going on — not testing, not diagnosing, not fixing anything on day one.
Expect questions about:
- what you’ve noticed, and when it started
- what’s already been tried at home or school
- your child’s routines, sleep, friendships and interests
- what you’re hoping the appointment will help with
Some psychologists spend the whole session with you and your child together. Others split the time, with part of it one-on-one with your child. Neither is wrong — ask the practice which format they use when you book, so you both know what to expect.
Questions worth asking before you book
A quick phone call before the first appointment can save you a wasted session:
- have you worked with children this age, and with this specific concern before?
- how do you usually involve parents — session by session, or with a separate check-in?
- roughly how many sessions do families like ours typically need?
- what’s your cancellation and rebooking policy?
Questions worth asking once you’re in the room
- what did you notice in today’s session?
- what would help most between now and next time?
- how will we know if this is working?
That last one matters more than it seems. Not every first fit is the right fit — it’s entirely normal to try a different psychologist if the first one isn’t clicking with your child, and asking early how progress gets reviewed makes that easier to judge honestly.
How to prepare your child, in plain language
Keep the description simple and ordinary. “Someone who helps kids talk about big feelings” lands far better than anything that sounds like a diagnosis or a punishment. You don’t need to explain the referral process or the Mental Health Treatment Plan — that’s paperwork, not something your child needs to carry into the room.
If your child asks “what’s wrong with me,” the honest answer is nothing — this is just extra help, the same as a tutor for maths, except it’s for feelings.
What not to worry about
A quiet first session isn’t a bad sign. Kids often warm up slowly, and psychologists who work with children expect that. There’s no rush to a diagnosis, and there doesn’t need to be one at all — plenty of appointments are simply about building skills, not labelling anything.
Waiting for the first appointment is its own kind of hard, and our big feelings guides cover the everyday strategies that help in the meantime. If cost is what’s holding you back from booking, the real numbers on what a psychologist costs in Australia are worth a look before you rule it out.


